Member Profile Information
|Current / Most Recent Job Title|
|Years in Administrative Support Profession(s)|
|Greatest Professional Strength / Talent||
|Current Priority for Professional Development||
Finishing my undergrad degree by 2018
|Opportunities I Am Open To (Check All That Apply)|
|Meeting & Communication Preferences (Check All That Apply)|
|Primary City & State/Province||
|Other City & State/Province||
Springfield, MA/Northampton, MA
|Where I'm From||
I started my administrative career in high school by doing some part-time clerical work for the office my mother worked in. My job was to review I-9 forms to ensure completion and accuracy of the information, file in the personal files and general office help. I went to school in Boston and continued in an administrative capacity at a recruiting firm around the corner from where I was going to school. In addition to assisting with resume rewrites and onboarding new hires, I was introduced to mail merges and there started my self-teaching in the Microsoft Office suite of applications. By the time I returned home from school in the summer of 2000 I began to be proficient in all Microsoft applications, and increased my typing speed to 75+ wpm. I worked in the Human Resources Office of Yankee Candle Company for 15 years with increasing levels of responsibility in an administrative role.
|Where I'm At||
In 2016, I joined Baystate Health as the Administrative Coordinator to the Acute Care Pharmacy, and this is where I met Mentors and Masterminds founder, Tara Browne. My first interaction with Tara was an email invitation I received in my first week of work asking me to join a “Scheduling Support Contacts” list on SharePoint – a platform I was unfamiliar with. I was totally lost. When I called to ask about the platform, Tara invited me to help administer the resource list, which I enthusiastically accepted after a brief tutorial on using the platform.
|Where I'm Headed||
With Tara’s encouragement, I also joined Office Support Network, Baystate’s internal admin improvement group. We are excited to be launching our Administrative Knowledge Base via ServiceNow very soon. This site will offer new administrative staff a central access point to get procedures and support while they learn the Baystate ways, and will serve as the go-to resource for all our Admins, creating consistency and standardizing best practices across the organization.