Tag Archives: Networking

Mentors, Mind the Gap

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When Sheryl Sandberg’s blockbuster manifesto Lean In first came out, I was burnt out from years of being a single mom in a pigeonhole career, and I was in no mood to hear what she had to say.

My situation was not for a lack of trying. I followed all the career advice I could find…or at least as much of it as I could understand. I let my boss know I was looking to grow my career and earning power, and would be thrilled to make any move that put me on a growth career path. I accepted the challenge of covering maternity leave for one of my colleagues, proving my potential over a grueling six months. After this trial by fire, my boss gave me a great review and wrote a promotion into my official Career Action Plan. When that very job became available three months later, it was offered to an outside candidate. I never got an interview, and another opportunity never came up while I was with the company.

First, Acknowledge the Gap…

This experience – and others like it – made it very hard for me to sit through panels of senior executive women lecturing at “women’s empowerment events” sponsored by “women’s employee interest groups”. These executives spoke of work/life balance while wearing Christian Louboutin shoes that cost more than my annual childcare budget. They told mom-guilt stories about how hard it was to find just the right nanny, and explained the agonies of allocating their hours while relying upon spouses and hired help to take care of their households and kids. I struggled to juggle everything alone on an inadequate fraction of the salary. They spoke of Hillary Clinton and her famous chocolate chip cookies. During one particularly lean period, my sons were grateful to have anything other than ramen and oatmeal to eat.

When I had run out of sick time and vacation benefits for the year, I left my sick two-year-old in the care total strangers on the days when he felt the worst, because I couldn’t afford to lose a full day’s pay and his regular daycare wouldn’t take him. When my kindergartner begged me not to drop him off anymore at the local YMCA – the only before-school care I could afford – I told him he’d get used to it. Then one day I came in late, and instead of the quiet, cozy, alphabet-carpeted room where I usually dropped him off, we were directed to a massive, barely-supervised gymnasium teeming with children of every age from kindergarten through fifth grade. My young son just curled up in a ball on a bench as I turned away. I cried all the way to work that day.

When the COO of Facebook published a book called Lean In: Women, Work and the Will to Lead, it was just more of the same old red-soled execu-speak: it was not written for the likes of me.

…Then, Fill It

Since those days, I have become a big Sheryl Sandberg fan. Her PSA on the importance of mentorship and sponsorship[i] speaks to some of my most dearly-held values. I even run a website that is dedicated to promoting these values, and I’m leaning in” hard. Most importantly, though, I want to echo Sheryl’s message from that PSA: it is never too early in your career to start mentoring others.

Hearing from women like Sheryl Sandberg is amazing, and can give us something to shoot for, but even with equal representation at the c-suite level, the vast majority of women will never get there simply because those roles are themselves scarce. There are far more women out there who are like me and you, and they need to hear from women like themselves, too. We need to be available for each other: to share our struggles and, through our example, to provide hope of rising above them.

You may think you don’t have much to offer, but I assure you that you do! You may have no idea what that pleasant colleague down the hall from you is going through today, but it might just be the same struggle you yourself conquered a few years back. You may have no idea how or where or when your story could change someone’s life, but I assure you that someday it will.

Please don’t keep your story to yourself. Get the stories flowing and the healing going.

#BeTheMentor.

Let’s make this go viral.

Mind the Gap


References

Sandberg, Sheryl, “Lean In Together: Mentorship Matters” https://www.youtube.com/watch?v=b9FIKLhx4hc


About This Series

“Be the Mentor” is a series in which I explore the joys and benefits of stepping up to be a mentor, and offer my insights on how to do it well. “Where Do Mentors Come From?” is the first article in th

Be the Mentor is published on the first Wednesday of every month at www.mentorsandmasterminds.com.

Meet Joyce Wenger

Today’s Member Spotlight features Joyce Wenger, an energetic and enthusiastic champion of the administrative support professions.  She currently works as Office Overhead Program and Administrative Manager for Arcadis, a Netherlands-based global engineering firm with offices all across the United States. Joyce is always on the lookout for ways to help her team of admins excel.

Joyce Wenger, Office Overhead Program & Administrative Manager
Arcadis, Raleigh, NC

LinkedIn: https://www.linkedin.com/in/joyce-wenger/
Experience: 11+ Years in Administrative Support
Greatest Professional Strength:
People & Team Building. High Intuitive Nature, MBTI ENFP.
StrengthsFinder: Futuristic, Strategic, Restorative, Individualization and Ideation.
Current Professional Priority:
I love people and ideas. I can see potential in others, sometimes before they see it themselves. I love building teams to accomplish tasks that seem impossible but together as a team – organize, set the plan and let’s get it done!
Interested In: Peer Mentoring, Be A Coaching Mentor, Lead a Mastermind, Local Networking
Meeting Preferences: Face to Face, Online or Teleconference, Industry Events
Location: Raleigh, NC, United States of America

Where I’m From

Would love to connect with other local professionals.  I travel across the states, but mainly New York, Chicago, Atlanta, Denver.  I am originally from the Hudson Valley, NY and love going back to visit!

I have had a long time in the administrative field and I think that it was a natural fit for me, since my Mom was also very administrative as well.  (Is there such thing as the administrative gene?  Maybe so!)  I had many different jobs before starting my career in administration: McDonalds, a local delicatessen, retail and banking.  I’ve worked for non-profit, small business, R&D firms and IBM, as well.

In the administrative field, I started out as a receptionist; have been a secretary, executive assistant and an office administrator.

Where I’m At

I am now an Administrative Manager for Arcadis (a global engineering consulting firm) managing approximately 70 staff nationally.  I enjoy what I do and have an insatiable quest for knowledge, learning and connecting with people  – which I think is part of what has brought me to where I am currently on my life journey.  (Everyone has their own interesting life story!)

Where I’m Headed

I found Tara on LinkedIn through reading an article.  I reached out by messaging her and asking her to connect.  I am excited about her mission/vision.  What I hope to find here are ways to synergize with Tara (and others globally) on ways to grow & help bring about the realization of the greater mission of Mentors & Masterminds.

What I’m Most Passionate About

I’m most passionate about helping others live out / become all that they are made to be – living their authentic selves (with their unique talents/strengths) and helping them to connect with others to make their impact & difference in the world.

If you enjoyed learning about Joyce from this article, be sure to drop by her profile page HERE and leave her a message. (If you are a current or former administrative professional and would like to join our community and connect with Joyce, click HERE to register!)


Member Spotlight is a series of articles featuring the talents and accomplishments of our members at MentorsandMasterminds.com. Member Spotlight is published here on our blog on the second Wednesday of every month.

  • To be considered for a future Member Spotlight feature, members must complete their full member profile using the profile edit page. 
    • Members will be contacted for approval prior to being featured in Member Spotlight.
    • Members with incomplete profiles will not be considered for this feature.
  • Members who prefer not to be featured can  also select the “Please do NOT feature me in Member Spotlight” in the “MEMBER SPOTLIGHT” section at the bottom of the profile edit page. 
  • To access your profile edit page, cursor over your profile name at the upper right corner of any page on the site, then select “Profile” and “Edit” from the dropdown menus that appear. Be sure to save changes before closing out.

Layne Tinsley Sparkles!

What was your first experience in an administrative support role, and why did you choose to take that opportunity?

I prepared to be a high-level assistant by attending college for their certificated Legal Secretarial Specialist program. It was a tough program. To graduate, you had to complete assessments for typing 60+ wpm and shorthand at 100+ wpm, along with legal, computers, accounting, English, writing, and speaking & presentation courses. I was young, married, and two little babies and determined to attain the Dean’s and Honor’s list every quarter. I wanted to do great work for great leaders. What better than legal?

Through a serendipitous meeting with the office manager of the city attorney’s office, I was invited to interview for the position as the assistant to the partner of the law firm, assistant city attorney, and premier eminent domain attorney in Minnesota (all one person). It was the one attorney in the law firm that none of the assistants wanted to work under. I was up for the challenge.

When did you first decide you wanted more out of your administrative career, and what did you decide to do about it? How did this lead you to where you are today?

Events in my life have taken me to move all over the country: Minnesota, Pennsylvania, California, Texas, Georgia, and Ohio that being an assistant has allowed me the ability to take my skills wherever I go and in demand. I started the change in the trajectory of my career when I accepted positions other than legal. Legal assistants would tell me that was risky, but I don’t like to be put in a box. I chose to expand my skill set and horizons. This provided me opportunities to work in legal, engineering, real estate, telecommunications, technology, government, medical, and education. I blew the box UP!

So here is where I have seen the two biggest obstacles in an assistant’s position. One is in supporting leadership also means that when they make a change, you are an extension of that leadership and the company has to figure out what to do with you. The second is company transitions: buyouts, mergers, acquisitions, and just plain going out of business. All of these constitute downsizing and assistants can be viewed as a luxury during a restructure.

I grew and grew up in the work that I love, I also embraced learning all the different aspects and industries an assistant serves. I was the first in my family (of my parents and the youngest of five children) to graduate from high school, attend college with a Bachelor’s Degree in Business Management and Business Administration, and my mother was a small business owner (a gas and service station) when most agencies and businesses wouldn’t work with a woman-owned business.

Ultimately, I wanted to be independent – an entrepreneur. As I met and overcame my challenges, I wanted to be able to encourage and inspire other women to achieve their greatness and dreams.

My path, challenges, dreams, aspirations, people I have met in my journey, and God have brought me to where I am today. I am grateful for the people, challenges, and lessons learned along the way. It all has made me a strong and resilient woman.

In pursuing this new endeavor, what was your greatest setback, face-palm or challenge, and how did you overcome it?

I was married for ten years. It was great having a partner to make decisions with. He had his talents and I had mine. It was a nice mesh. But, after the divorce, I felt that I had to do everything on my own.

My biggest challenge would be that feeling all women have, that we are expected to do it all and we are supposed to be great at everything, which isn’t possible. Nevertheless, the face-palm is that you realize that you have access to a wide group of talented people through networking, social media, and just getting out and meeting people – developing relationships.

Because I feel this way, you will find others do too… if they can help, they will. There are a lot of people who root for the underdog.

Another face-palm is realizing, “You got this.” But this happens all the time when we face our fears.

What mentors did you have and how did they help you to get where you are?

I believe we have mentors throughout our careers and lives. Many informal, some more formal. My mother and my older sister (10 years older) were some of my early mentors. Others later in life have been teachers, instructors, direct reports or bosses.

Men are trained, guided, and nurtured to develop leadership and advancement skills to their underlings. What has been impressed upon women to advance is to “hold their cards close to their vest,” so to speak, for fear of another usurping their position. Which creates a hostile environment for women to encourage one another.

When we come from a position of lack (such as there is not enough room for more women in leadership positions), we stunt the evolution of women taking their rightful positions at the leadership table. When we share knowledge and nurture one another, we grow and expand our influence.

I mentor every chance I get. As the Millennials take over where we leave off, it’s important to provide the knowledge of our experience so they can take our collective fight to the next level. The fight that we are ALL “created equal.” Our refrain does a disservice to our daughters, sisters, and mothers.

What’s the funniest story you experience on your path to success?

While working for the City Attorney’s office, during the OJ Simpson trial, it was one of the rare moments when all staff and attorneys would collect in the conference room to watch. The fascination of a high profile case on tv with legal minds – it was entertaining! Another instance when the law firm put together an event and paid for everyone to see “The Firm” with Tom Cruise. When working for the engineering firm, whenever someone bought a house, everyone was invited to the housewarming. This probably happened once a year. Other than the the traditional Company Christmas (or holiday) party, it’s a great opportunity for everyone to mingle and interesting conversation.

What advice would you give to other admins considering following this path for career advancement?

As administrative professionals, our job is unique in that we work with a great deal of technology and various levels of professionals. It is important to conduct yourself in the highest degree of professionalism – in conduct and appearance. SOFT SKILLS – work diligently on soft skills (soft skills is a term often associated with a person’s “EQ” (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leadership, etc. that characterize relationships with other people.). HARD SKILLS – It’s so easy today to be continually learning and expanding skills with access to Lynda, Udemy, etc, and reading. Technology changes fast with constant developments and upgrades. NETWORKING – Put yourself out there and develop relationships through local networking events (Meetup), as well as online (LinkedIn). Get engaged with conversations and participate. A big part of networking is giving and sharing. These three things will take you far.

ABOUT LAYNE TINSLEY 

Layne Tinsley is an entrepreneur helping businesses with processes & procedures, increasing productivity, while focusing on alleviating and solving administrative struggles, and challenges. Layne’s career has comprised of administration, human resources, and office management with a Bachelor’s Degree in Business Management & Administration and has worked in legal, real estate, higher education, technology, coaching, and government. Layne’s mission is to inspire, teach, coach, and empower women to grow, lead, and embrace their unique talents. She lives in Georgia with her daughter and their two dogs, Honey and Lucy.

Email Laynehttp://Layne.Tinsley@mykta.com/
Sparkle Websitehttp://www.mykta.com/
Layne on LinkedInhttps://www.linkedin.com/in/laynetinsley
Facebook: https://www.facebook.com/Administrative.Sparkle/
Twitter: https://twitter.com/MyKTA


Admin Trailblazers is a series about serious administrative professionals who have excelled in their role and gone on to the top of the profession, management roles or entrepreneurial endeavors.

Admin Trailblazers is published on the fourth Wednesday of every month at www.mentorsandmasterminds.com.

Meet Joan Hassler, PMP

Today’s Member Spotlight features Joan Hassler, an administrative support professional with 25 years of experience in finance and other business sectors.  She currently works for Wells Fargo in Charlotte, North Carolina. Joan Hassler holds a M.S. in Banking from Mercy College and B.S. in Business from the College of Staten Island.

Two interests I share with Joan are membership in Toastmasters International and planning administrative training events.

Joan Hassler, PMP, Senior Administrative Professional, Charlotte, NC

LinkedIn: http://www.linkedIn.com/in/joanhassler
Experience: 11+ Years in Administrative Support
Greatest Professional Strength: Includer. Wanting to make others happy and providing what I can to make their job easier, also being involved and sharing.
Current Professional Priority: Organizing a training conference for admins in the Charlotte, NC area.
Interested In:  Co-Mentoring.
Meeting Preferences:  No preference.
Location: Charlotte, NC, United States of America

 

Where I’m From

I began my career at Blue Cross Blue Shield.  Other companies I worked at were Federated Investors, Airborne Express and J.C. Penney.  Prior to joining the Wells Fargo organization, I worked for the Boy Scouts of America Supply Group.  I also worked for TIAA in their Charlotte location for the Finance Actuarial Team, and for their New York-based Asset Management Team.

Where I’m At

My goal is to continue my educational journey via networking and attending professional events. My hope is to share my knowledge with others and, at the same time, continue learning from them.

I’ve met so many people by networking and I have found that the information shared can be valuable. I had a few people in my life that were inspiring to me, never had a go to person (mentor), yet I was able to tap onto the inspiration/knowledge that has allowed me to always want more and share more.

Where I’m Headed

I am at a plateau, coming up to retirement in 3 years.   However that doesn’t mean I want to stop learning.   It means I want to start helping others and continue learning from others as well.  I invest in myself every year by going to a conference, taking free or low cost training when available, attending Toastmasters Meetings, and now I’m attending Project Management Institute local meetings since I received my PMP. Sometimes things do get in the way, however I never stop looking for that next networking or learning opportunity.

What I’m Most Passionate About

I started college late and found the importance of enhancing my knowledge. To this end, I have been an active VIP client/participant in Office Dynamics International training programs and conferences since 2010. I am also an active member of Toastmasters International, a non-profit educational organization focused on helping its members develop communication and leadership skills.

For fun, I love to travel, scuba dive, take photos, dance, and watch football. I make sure not to mix scuba and fishing, though: the fish should have a fighting chance!  I also love just sitting reading a book – mostly romance or mystery – for hours at a time.

Each year I participate in an annual Alzheimer’s’ walk in support of those who have the disease.  You see, my mom has Alzheimer’s. She is at the point of not knowing who her children are, yet she is happy.   The chances of getting the disease have increased for members of our family, and I hope to at least make a difference towards the cure.

I have lived in Charlotte with my husband Ray since 2013.  We are both from New York City, and have been together for 36 years.


If you enjoyed learning about Joan from this article, be sure to drop by her profile page HERE and leave her a message. (If you are a current or former administrative professional and would like to join our community and connect with Joan and our other members, click HERE to register!)


Member Spotlight is a series of articles featuring the talents and accomplishments of our members at MentorsandMasterminds.com. Member Spotlight is published here on our blog on the second Wednesday of every month.

  • To be considered for a future Member Spotlight feature, members must complete their full member profile using the profile edit page. Members will be contacted for approval prior to being featured in Member Spotlight, and members with incomplete profiles will not be considered for this feature.
  • Members who prefer not to be featured can  also select the “Please do NOT feature me in Member Spotlight” in the “MEMBER SPOTLIGHT” section at the bottom of the profile edit page. To access your profile edit page, cursor over your profile name at the upper right corner of any page on the site, then select “Profile” and “Edit” from the dropdown menus that appear. Be sure to save changes before closing out.

Mentors & Masterminds Gets Real…

Calling all Administrative Professionals along the I-91 Business Corridor:

From Hartford, CT to Deerfield, MA, administrative professionals are supporting every manner of business in the area. But are we supporting ourselves? MentorsAndMasterminds.com is proud to announce its first local meetup, the Connecticut River Valley Admin Network. Our goal is to help administrative professionals connect in mutually supportive relationships to advance their careers and elevate the profession through training and social networking events.

On Administrative Professionals Day 2017, Mentors & Masterminds launched its first ever on-the-ground networking group via Meetup.com, the Connecticut River Valley Admin Network, and tomorrow (May 24th), we will hold our first networking event at The Foundry in Northampton, MA (CLICK HERE TO RSVP for this and future events).

Two weeks later, we sponsored the Greater Charlotte Admin Network meetup for Joan Haessler in the Charlotte, NC area, and that group already has almost 20 members, with no promotion apart from announcement within the Meetup forum.  Check it out here: https://www.meetup.com/Greater-Charlotte-Admin-Network/ 

Plainly Administrative Professionals are hungry for real-life connections and professional support! If you’d like to start a Meetup in your area but aren’t sure how to get going, I’d be happy to share what I know: email me at tara@mentorsandmasterminds.com, or connect with me on LinkedIn at https://www.linkedin.com/in/taraebrowne-dtm/ .

Meet Jessica Dupre

Today, in our first ever Member Spotlight feature, I am delighted to introduce Mentors & Masterminds’ very first member ever, Jessica Dupre.

Jessica is also a colleague of mine at Baystate Health. When she first joined us a little over a year ago, I noticed her enthusiasm and willingness to try new things, and quickly talked her into helping me run an administrative professionals collaboration site I was building for the organization.  Our relationship as mentor & protege has blossomed since then, and has enriched both of us tremendously.

A few months later, when I asked for beta testers on this site, Jessica was the first to step up. (Thank you Jessica!) I am proud to work with her, and to introduce her to you today. Below, in her own words, is her career story.

Jessica Dupre, Administrative Coordinator
Baystate Health, Springfield MA

LinkedIn: http://www.linkedin.com/in/jessica-dupre-74966711b

Experience: 11+ Years in Administrative Support

Greatest Professional Strength: Organizational Skills

Current Professional Priority: Finishing undergrad degree by 2018

Interested In: Peer Mentoring, Be A Coaching Mentor, Local Networking

Meeting Preferences: Face to Face, Online or Teleconference, Industry Events

Primary Location: Greenfield, MA, United States

Other Locations: Springfield, MA/Northampton, MA

Where I’m From

I started my administrative career in high school by doing some part-time clerical work for the office my mother worked in.  My job was to review I-9 forms to ensure completion and accuracy of the information, file in the personal files and general office help.  I went to school in Boston and continued in an administrative capacity at a recruiting firm around the corner from where I was going to school. In addition to assisting with resume rewrites and onboarding new hires, I was introduced to mail merges and there started my self-teaching in the Microsoft Office suite of applications.  By the time I returned home from school in the summer of 2000 I began to be proficient in all Microsoft applications, and increased my typing speed to 75+ wpm.  I worked in the Human Resources Office of Yankee Candle Company for 15 years with increasing levels of responsibility in an administrative role.

Where I’m At

In 2016, I joined Baystate Health as the Administrative Coordinator to the Acute Care Pharmacy, and this is where I met Mentors and Masterminds founder, Tara Browne.  My first interaction with Tara was an email invitation I received in my first week of work asking me to join a “Scheduling Support Contacts” list on SharePoint – a platform I was unfamiliar with. I was totally lost.  When I called to ask about the platform, Tara invited me to help administer the resource list, which I enthusiastically accepted after a brief tutorial on using the platform.

Where I’m Headed

With Tara’s encouragement, I also joined Office Support Network, Baystate’s internal admin improvement group. We are excited to be launching our Administrative Knowledge Base via ServiceNow very soon.  This site will offer new administrative staff a central access point to get procedures and support while they learn the Baystate ways, and will serve as the go-to resource for all our Admins, creating consistency and standardizing best practices across the organization.

If you enjoyed getting to know Jessica from this article, be sure to drop by her profile page HERE and leave her a message!

NOTES TO MEMBERS

  • To be considered for a future “Member Spotlight” feature, be sure to complete your full member profile using the profile edit page. Members with incomplete profiles will not be considered for this feature.
  • If you have completed your profile, but would prefer not to be featured, please update your profile by selecting the “Please do NOT feature me in Member Spotlight” in the new “MEMBERS SPOTLIGHT” section at the bottom of the profile edit page. 
  • To access your profile edit page, cursor over your profile name at the upper right corner of any page on the site, then select “Profile” and “Edit” from the dropdown menus that appear. Be sure to save changes before closing out.

Join Our Admin Network!

Thanks for visiting Mentors and Masterminds.com.  If you’re not yet a member, why not consider joining? Membership is free, and always will be.

CLICK HERE TO CLAIM YOUR MEMBERSHIP!

Here are  a few ways you can use our site to build a powerful Personal Advisory Board:

Co-Mentoring

To connect with lots of like-minded professionals to share success stories, get a fresh perspective and provide mutual support, select the “Co-Mentoring” option. You will get most of the benefits of a traditional Mentor/Protégé relationship, but without having to compete for the comparatively limited supply of senior mentors. A co-mentoring relationship is much easier to form, because even if someone doesn’t feel ready to be a mentor quite yet, most people are more than happy to be a sounding board and accountability partner to a peer – and gain those same benefits in return!

Coaching

A Coaching relationship more closely fits the traditional Mentor/Protégé model, with the senior partner providing coaching in specific skills and strategies of the trade in addition to the kind of support described in the Co-Mentoring model above. If you are a senior administrative professional, consider sharing your wealth of knowledge and experience with other in a Coaching Mentor capacity. There is truly no reward like seeing a protégé grow and succeed!

Mastermind Groups

If two heads are better than one, then how about three…or four? Similar in nature to a Co-Mentoring relationship, but expanding upon it to tap the collective energy and insights of a group, Masterminds can become especially valuable resources for those who participate in them. One member’s project is often another’s inspiration! Join (or form) a powerhouse team of motivated peers, focused on big goals and committed to helping each other along the way.

Networking Groups

For some much-needed fun and laughter after a hard day’s work, what could be better than socializing with others who know the tribulations and triumphs of your job? Networking groups are a great way to get to know other administrative professionals in your area, and benefits can include connecting to new sources of information, having inside contacts for event planning or services, or even getting a lead on a great job opportunity. Starting one can be as simple as finding a good happy hour at a local restaurant, picking a date and emailing some friends.

Supporting Colleagues in Difficult Times

notice-what-people-do-well-and-suggest-how-it-might-meet-a-need-in-your-community

My employer has announced it will be laying off up to 300 employees within the month.

This kind of uncertainty takes a huge toll, both for individual employees and for the organization as a whole. I’m amazed and inspired to see how many among us are bearing it with grace and compassion, if not without fear. Whether we personally stay or go, it’s going to be hard either way when “the announcements” are made.

The truth is, though, that the days of relying on employer to get us through a lifetime of work have been vanishing for decades. Personal creativity is more important than ever. Unfortunately, employment itself is so demanding that it leaves little time or energy to cultivate our true passions; and so few are given the encouragement and means to cultivate their creativity. It can make facing a situation like this truly frightening.

My own situation has taught me a lot about uncertainty in the last few years, so I’m probably in a better place mentally than many. I’m trying to focus on ways to inspire curiosity about what opportunities may arise, and maybe even serve as a kind of creativity consultant / life reset resource for friends and colleagues.

One of my favorite practices is to take note of what people do well – whether it’s related to their job description or not – and compliment them on it. Where I can, I try to suggest how it might even meet a need in our community, and open up new avenues of possibility for them!

As an administrative professional, I touch so many people’s work. I impact morale every day, either by decision or by default. It is my choice to be a force for good. Eloquence is a great asset in this, but it’s not everything. People always sense when someone cares, so the intent is far more important than the form of the words.

For those of you who, like me, are in uncertain times, my ask of you today is this: spread hope where you can.

Please share your ideas and thoughts for how we can support and encourage each other in the comments below.