Today, in our first ever Member Spotlight feature, I am delighted to introduce Mentors & Masterminds’ very first member ever, Jessica Dupre.
Jessica is also a colleague of mine at Baystate Health. When she first joined us a little over a year ago, I noticed her enthusiasm and willingness to try new things, and quickly talked her into helping me run an administrative professionals collaboration site I was building for the organization. Our relationship as mentor & protege has blossomed since then, and has enriched both of us tremendously.
A few months later, when I asked for beta testers on this site, Jessica was the first to step up. (Thank you Jessica!) I am proud to work with her, and to introduce her to you today. Below, in her own words, is her career story.
Jessica Dupre, Administrative Coordinator
Baystate Health, Springfield MA
Experience: 11+ Years in Administrative Support
Greatest Professional Strength: Organizational Skills
Current Professional Priority: Finishing undergrad degree by 2018
Interested In: Peer Mentoring, Be A Coaching Mentor, Local Networking
Meeting Preferences: Face to Face, Online or Teleconference, Industry Events
Primary Location: Greenfield, MA, United States
Other Locations: Springfield, MA/Northampton, MA
Where I’m From
I started my administrative career in high school by doing some part-time clerical work for the office my mother worked in. My job was to review I-9 forms to ensure completion and accuracy of the information, file in the personal files and general office help. I went to school in Boston and continued in an administrative capacity at a recruiting firm around the corner from where I was going to school. In addition to assisting with resume rewrites and onboarding new hires, I was introduced to mail merges and there started my self-teaching in the Microsoft Office suite of applications. By the time I returned home from school in the summer of 2000 I began to be proficient in all Microsoft applications, and increased my typing speed to 75+ wpm. I worked in the Human Resources Office of Yankee Candle Company for 15 years with increasing levels of responsibility in an administrative role.
Where I’m At
In 2016, I joined Baystate Health as the Administrative Coordinator to the Acute Care Pharmacy, and this is where I met Mentors and Masterminds founder, Tara Browne. My first interaction with Tara was an email invitation I received in my first week of work asking me to join a “Scheduling Support Contacts” list on SharePoint – a platform I was unfamiliar with. I was totally lost. When I called to ask about the platform, Tara invited me to help administer the resource list, which I enthusiastically accepted after a brief tutorial on using the platform.
Where I’m Headed
With Tara’s encouragement, I also joined Office Support Network, Baystate’s internal admin improvement group. We are excited to be launching our Administrative Knowledge Base via ServiceNow very soon. This site will offer new administrative staff a central access point to get procedures and support while they learn the Baystate ways, and will serve as the go-to resource for all our Admins, creating consistency and standardizing best practices across the organization.
If you enjoyed getting to know Jessica from this article, be sure to drop by her profile page HERE and leave her a message!
NOTES TO MEMBERS
- To be considered for a future “Member Spotlight” feature, be sure to complete your full member profile using the profile edit page. Members with incomplete profiles will not be considered for this feature.
- If you have completed your profile, but would prefer not to be featured, please update your profile by selecting the “Please do NOT feature me in Member Spotlight” in the new “MEMBERS SPOTLIGHT” section at the bottom of the profile edit page.
- To access your profile edit page, cursor over your profile name at the upper right corner of any page on the site, then select “Profile” and “Edit” from the dropdown menus that appear. Be sure to save changes before closing out.